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Service Level Management Demystified More Than Just Uptime and Response Times

Service Level Management Demystified: More Than Just Uptime and Response Times

Why Experience Management (XLA) is the Future of IT Service Management

Why Experience Management (XLA) is the Future of IT Service Management

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Disclaimer:
ITIL®, COBIT®, ISO/IEC 20000, ISO/IEC 27001, and other referenced standards and frameworks are the intellectual property of their respective owners.

ITIL® is a registered trademark of AXELOS Limited, used under permission from PeopleCert.
COBIT® is a registered trademark of ISACA.
ISO/IEC 20000 & ISO/IEC 27001 are international standards maintained by ISO (International Organization for Standardization) and IEC (International Electrotechnical Commission).

Our consulting and training services as Northera IT Solutions are designed to help organisations effectively implement and optimise these frameworks while maintaining compliance with industry standards.

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